Population Services International

Quality Assurance / Quality Control Liaison

Posted Date 1 month ago(2/12/2018 10:43 PM)
Job ID
# of Openings
Position Location: City
Washington, DC
Washington, DC
Position Location: Country
United States


Job title: Quality Assurance/Quality Control Liaison

Department: Procurement

Based in: Arlington, VA

Reports to: PSI's Director of Procurement/QA Team Manager


Who we are

With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.


There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.


Join us!

The USAID Global Health Supply Chain - Procurement and Supply Management program (GHSC-PSM) is designed to ensure uninterrupted supplies of health commodities to prevent suffering, save lives, and create a brighter future for families around the world. This is supported by President’s Emergency Plan for AIDS Relief (PEPFAR), the President’s Malaria Initiative (PMI), and USAID’s family planning and reproductive health program and Zika.

GHSC-PSM is improving the availability of health commodities on a sustainable basis by meeting the following three objectives; Global commodity procurement and logistics, Systems strengthening Technical Assistance, and Global Collaboration to improve Long-Term Available of Health Commodities.


The design and implantation of product quality assurance (QA) for GHSC-PSM project’s prime task orders, TO1, TO3 and TO4 is led by FHI360, GHSC-QA contractor.  The QA/QC Liaison is to collaborate and liaise with GHSC-QA and procurement teams, and is responsible to relay information, to facilitate conversations and communications, and to support implementation of GHSC-QA requirements.


Sound like you? Read on.


Your contribution

  • Collaborate with GHSC-QA contractor and internal GHSC-PSM Teams, and foster good relationship.
  • Ensure GHSC-QA requirements are available and implemented for each product.
  • Support in development of procedures for GHSC-PSM team, reviewing and refining them to align with GHSC-QA requirements. Document and coordinate QA/QC requests in the PSM Management Information System (ARTMIS).
  • Maintain QA/QC results in ARTMIS.
  • Coordinate in addressing incidents or QA related issues across functional teams. Summarize issues/problems and drive towards solutions.
  • Manage QA/QC related deadlines throughout the procurement and supply chain process by liaising with GHSC-QA.
  • Assist in market withdrawal and recalls.
  • Periodically review QA processes/requirements.
  • Inform GHSC-QA about incoming orders. Communicate with immediate supervisor any issue or incident that requires escalation or notification.
  • Perform other duties and responsibilities as required.


What are we looking for?

  • Bachelor’s degree or equivalent work experience
  • Minimum 3 years of experience working in quality assurance, preferably in pharmaceutical, diagnostic tests or laboratory supplies or technical knowledge of one or more of GHSC-PSM product areas.
  • Knowledge of and experience with pharmaceutical GMP and GDP requirements
  • Experience in supply chain and health commodity Quality Assurance is a plus
  • Solid understanding of USAID
  • Demonstrated ability to communicate clearly and concisely both orally and in writing.
  • Ability to work both independently and as part of a team.
  • References will be required.
  • Must be authorized to work in the United States. PSI will not consider work visa sponsorship for this position.


  • Exempt

*Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.


PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


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