Job title: Communications and Knowledge Management Advisor
Department: Global Marketing
Based in Washington, D.C.
Reports to the Senior Social and Behavior Change Advisor
Who we are
With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.
There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.
Be part of something powerful and different.
We are looking for an entrepreneurial, dynamic Communications and Knowledge Management Advisor to help strengthen knowledge management to ensure efficient and effective reuse of information internally and externally. This post will be shared between the marketing and family planning/reproductive (FP/RH) health teams, establishing mechanisms to ensure the smooth flow and use of information by both teams and across PSI to allow stakeholders access to information that will increase quality and effectiveness of our work.
The Global Marketing Department supports PSI’s goal of making it easy for our target audience and her family to adopt healthy behaviors. We place the needs, interests and engagement of our audience at the heart of all of our efforts. To achieve this, the marketing team has developed a consumer-centric, market focused approach underpinned by commercial marketing principles and grounded in deep health area expertise. The marketing team supports the design and execution of sustainable and scalable solutions tailored to our audience’s needs that shapes market systems for sustainable impact. The team supports all health areas and regions to execute marketing discipline in program design and execution with a renewed focus toward assessment, capture and dissemination of lessons learned and replicable models throughout PSI’s network.
The Family Planning (FP) and Reproductive Health (RH) Department supports programs in 37 countries (and counting) to deliver high-quality family planning and safe abortion services to women and girls. We protect our clients’ sexual & reproductive health rights by ensuring informed choice, voluntarism, client confidentiality & privacy, client safety and continuity of care. A flagship program within the FP&RH department is Support for International Family Planning and Health Organizations 2: Sustainable Networks (SIFPO2). This five-year USAID-funded program is designed to strengthen family planning programs and other health services worldwide, with a focus on strengthening private sector channels including social franchise networks.
As Communications and Knowledge Management Advisor you will be responsible for creating a knowledge sharing culture within PSI, starting with the Global Marketing and FP/RH departments, to allow more effective decision-making and to accelerate success. You will also work closely with External Relations and Communication (ERC) to ensure strategic reuse of information by external audiences. This requires efficient, effective and smooth flow of pertinent information (e.g., results, successes, challenges, lessons learned, tools, templates) to allow each stakeholder access to information that will allow him/her to perform more effectively.
What are we looking for?
Education & experience:
What would get us excited?
*Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.