Population Services International

  • Community Engagement Specialist, South Sudan

    Posted Date 2 weeks ago(6/29/2018 4:41 PM)
    Job ID
    # of Openings
    Country Program Operations
    Position Location: City
    East Africa
    Position Location: Country
    South Sudan

    Community Engagement Specialist

    East Africa

    Based in Juba, South Sudan

    Reports to the Health System Stabilisation Manager  


    Who we are

    We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.


    There are over 9,000 “PSI’ers” around the world. It’s a motivated group of entrepreneurs and professionals with a diverse range of backgrounds all the way from the medical industry to the music business, all with unique skills we bring to the job.


    Join us!

    The Health Pooled Fund 3 (HPF3) will start in August 2018 until 2023 and will be supported by the British Government’s Department for International Development (DFID), the Government of Canada, the European Union, the Swedish International Development and Cooperation Agency (SIDA) and United States Agency for International Development (USAID).


    HPF will support delivery of essential primary health care, secondary health care and referral health services at the national, state, county and facility/community levels. It will be implemented in eight state hubs of South Sudanformerly known as: Eastern Equatoria, Central Equatoria, Western Equatoria, Northern Bahr el Ghazal, Western Bahr el Ghazal, Warrap, Unity and Lakes.


    HPF’s overall goal is to reduce maternal and children under five years old mortality, ensuring universal coverage, and improving the overall health status as well as the quality of life of the South Sudanese population. Its

    overarching objectives are:

    • Improved health and nutrition services for the population, especially women and children;
    • Improved community engagement and accountability of health services;
    • Stabilisation of local health systems.


    To attain these objectives, the HPF team is responsible for the following work streams:

    • Management of the HPF fund, IPs and support to the HPF steering committees;
    • Ensuring continuity of and support to service delivery, with a focus on improving quality;
    • Management of fiduciary risk associated with use of donor funds;
    • Development of and support to the implementation of a nutrition component, integrated within the health services delivery and health systems strengthening work streams; and
    • Procurement of essential medicines.
    • In country distribution of essential drugs

    Position Summary

    The Community Engagement Specialist will be responsible for supporting the roll out of integrated community case management (iCCM) activities in the 8 HPF3 states, coordinating other community driven health activities and helping push the Boma Health Initiative to help meet the goals of the Ministry of Health. Other activities will include community level coordination, humanitarian and crisis operations, and supporting other community level communication and messaging. The incumbent will be required to travel to implementation sites for monitoring the project activities. This position will be based in Juba and report to the Health System Stabilisation Manager


    Your contribution


    Program Management & Development 

    • Provide strategic direction, leadership and overall technical and management support to the iCCM program in South Sudan.  
    • Lead design processes that ensure new or adapted programming for the child and community health sectors focusing on harmonizing best practices, improved impact and integrated approaches.  
    • Ensure that the community engagement program is utilizing standard protocols, policies and guidelines as prescribed by the Ministry of Health (MOH) and WHO.  
    • Work collaboratively to integrate iCCM with other program sectors where appropriate, particularly with the nutrition, health, child protection and women’s protection and empowerment programs.  
    • Work in partnership with the Nutrition Coordinator to support aspects of the strategic direction and leadership of the community-based nutrition programming guiding linkages and integration within iCCM programming.  
    • Manage partnership with prime recipient of key grants; work in collaboration to align donor requirements to iCCM best practices; coordinate with finance and monitoring and evaluation units on budget issues and reporting; diplomatically balance role as iCCM technical lead with prime’s role as consortium-led grant management.  
    • Continue to explore and develop new strategies that support adapted Boma Health Initiative programming implemented in emergency settings and camp-based contexts.  
    • Conduct monthly meetings with Senior Health Coordinator and relevant senior staff to provide regular updates on spending (BVAs, burn rates), progress of achievements against set targets, program challenges and successes, as well as ways forward for on-going implementation.  
    • Coordinate and manage all grant reporting for program in with inputs from multiple iCCM and Nutrition program managers and advisors; work in collaboration with grant and finance teams to meet all reporting requirements and deadlines in a timely manner.  


    Technical Assistance and Capacity Building: 

    • Support the program managers and field teams in the implementation and monitoring of the work plans ensuring that activities reflect the commitments PSI made to the donor and the community 
    • Provide technical support to Field Coordinators supervising program staff in various field sites to ensure program implementation aligns with grant timelines and targets.  
    • Oversee the program’s monitoring and evaluation mechanisms focused on strengthening data collection, information sharing, and data management systems; provide direct support to the M&E Manager in the overall M&E strategy, tool development, and efforts to improve data quality.  
    • Analyse health and nutrition data collected from the field to obtain evidence-based trends in diseases and track program progress against set targets; lead and support program managers to utilize data for informed decision making on program direction.  
    • Lead quarterly data analysis review meetings with the Senior Health Coordinator, M&E Manager, and key iCCM team members to direct the utilization of evidence for program decisions.  
    • Provide technical support to the Nutrition Advisor in all efforts to integrate nutrition components into iCCM;  
    • In coordination with the primary health team, coordinate and plan visits from the Health Technical Unit providing support for child health, M&E, pharmaceutical management, and nutrition.  
    • Liaise regularly with the relevant Health Technical Advisors on special projects and research initiatives. 


    Operational Research, Surveys and Assessments: 

    • Work closely with Regional Research Advisor to design, facilitate, and implement regular quality of care assessments in each field site.  
    • Oversee the design, implementation, and evaluation of operational research on Rapid Diagnostic Test (RDT) use by community-based health volunteers.  
    • Coordinate client responsiveness initiative focused on developing community-based feedback mechanisms; oversee pilot initiative with internal and external data collection; support field teams in implementing and learning from pilot process as well as developing plans for long term integration into project design.  
    • Support the emergency preparedness and planning process with guidance and tools for assessing child health needs in changing humanitarian settings.  


    Representation and Coordination: 

    • Oversee the program’s role as community engagement technical lead within a consortium of implementing partners, key stakeholders, and the MOH; policies and strategies based on best practices.  
    • Work in coordination with key consortium partners to provide technically sound perspectives and implementation strategies within the iCCM technical working group and relevant community health forums 


    Staff Supervision: 

    • Provide on-going training, technical support and guidance to the program managers and advisors.  
    • Work in collaboration with program managers to recruit, train and supervise national staff.  
    • Provide on-going mentoring and training for international and national staff.  
    • Conduct annual and semi-annual performance reviews for technical staff, often in collaboration with Field Coordinators in relevant field sites 


    Collaborate with Partners and Stakeholders 

    • Be an active participant and advocate in relevant Working Groups.  
    • Partner with National Malaria Control Program and Technical Working Group to oversee National Malaria Indicator Survey from concept development to reporting of results. 
    • Support the coordination and delivery of studies that review health outcomes for children under five based on intervention led by the WHO and National Malaria Control Program. 
    • Work closely with Business Operations to build capacity and transition commodity planning, warehousing and logistics to MOH.  
    • Coordinate effectively with PSI South Sudan Business Operations, Procurement, Finance, and PSI HQ team and Supply Chain department in Washington DC. 
    • Perform any other related duties that may be assigned by the immediate supervisor.  


    What are we looking for?


    • Minimum 7 years of relevant experience; with minimum five years management experience in a developing country;
    • Bachelors or Master’s degree from a recognized university in Management, Health or a related field
    • Extensive experience in management and supervision of staff
    • Strong problem-solving skills
    • Good interpersonal skills and ability to interact effectively with staff, vendors, outside agencies and government officials.
    • Familiarity with DFID processes and procedures
    • A team player able to work with policy, management and service delivery colleagues
    • Ability and willingness to work in a resource-scarce environment
    • Sensitivity working with government structures in South Sudan
    • Ability to work in a quickly changing political environment and ability to respond to needs as they arise
    • Sound knowledge of operations within the health sector
    • Previous work experience in a similarly hard to work country.  Previous experience in South Sudan preferred.
    • Experience of managing and mentoring large teams and drive them to achieve their full potential and the project’s outcomes;
    • Proactive and flexible with the ability to multi-task
    • Excellent experience of working in multicultural and diversified environments. 
    • Familiarity with the international donor community;
    • Experience working in fragile states and/or situations of political sensitivity;
    • Excellent oral and written communication skills, and cultural sensitivity.
    • References will be required


    Note: This is an unaccompanied Post and is contingent on funding


    Position Start Date: approximately July 15, 2018


    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status 


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