Knowledge Management Coordinator (Temporary)
Based in Washington, DC
Up to 20% international travel
Reports to Knowledge Manager
Who we are
With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.
There are over 8,000 “PSIers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.
As a member of the newly created Knowledge Management department, the Temporary Knowledge Management (KM) Coordinator will support the creation, implementation and adoption of processes that enable knowledge capture, real-time collaboration, problem solving and organizational learning across PSI Global. KM’s mandate is to establish an active learning culture while making measurable progress in breaking down silos and increasing operational efficiency.
PSI’s Knowledge Management Department is responsible for:
To achieve this vision, we are looking for a Temporary Knowledge Management (KM) Coordinator to support rolling out the knowledge management strategy across the global network. The KM Coordinator will have wide ranging responsibilities, work with PSI staff at all levels both in Washington and overseas and report to the Knowledge Manager. This temporary position is full-time for six months, based in Washington, D.C, and includes the potential to convert to a permanent position based on strategic departmental needs and employee performance.
The KM Coordinator will be expected to interact regularly with field offices, as well as other HQ departments including IT, External Relations & Communications (ERC), Evidence and Thought Leadership. The ideal candidate is someone who will proactively meet administrative needs, can juggle multiple, competing priorities and will enthusiastically ensure smooth and timely flow of work.
Sound like you? Read on.
This position is responsible for supporting the knowledge management department’s function (of overseeing the strategic vision and implementation of best practices in knowledge management) across the global PSI network through both on-the-ground and remote support. PSI refers to on-the-ground support as Short-Term Technical Assistance (STTA).
The KM Coordinator is responsible for providing administrative, technical and communication support to the Knowledge Management department, ensuring smooth and timely flow of work and will be assigned to support specific projects. Duties include, but are not limited to the following:
Coordinate Short-Term Technical Assistance (STTA) for Knowledge Management
Support the internal Knowledge Management community of practice
Support the standardization of processes across departments/teams
What are we looking for?
What would get us excited?
Successful candidates will be customer service oriented, exhibit excellent communication and interpersonal skills; have proven problem solving ability; be able to work efficiently and quickly under pressure; be able to prioritize and perform multiple tasks; and have the ability to work with minimal supervision and follow through on assignments. Preference will be given to candidates with a demonstrated interest in international health and development issues, and technology innovation.
N.B. PSI will not consider work visa sponsorship for this position [subject to legal eligibility requirements].
Submit applications by 8/10/2018
*Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.