Population Services International

  • Country Representative, South Sudan

    Posted Date 3 weeks ago(10/29/2018 9:36 AM)
    Job ID
    # of Openings
    Country Program Operations
    Position Location: City
    East Africa
    Position Location: Country
    South Sudan

    Job title PSI South Sudan Country Representative (CR)
    Department Foundation Markets
    Based in Juba, South Sudan
    Reports to the Senior Director, Foundation Markets

    Who we are

    With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.

    There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.


    Join us!
    With support from the government of South Sudan and international donors such as DFID, Global Fund, and USAID, PSI has worked in South Sudan for almost 15 years. Since 2001, we have implemented social marketing and behavior change communication to deliver prevention and treatment products and services across a wide range of health areas including HIV/AIDS, malaria, pneumonia and water-borne diseases.  PSI is the national primary recipient for Global Fund Malaria grant.

    We are looking for a Country Representative (CR) based in Juba, South Sudan to oversee the implementation of the $45m Global Fund malaria grant in close collaboration with the Ministry of Health (MOH), National Malaria Control Program (NMCP). The CR will be responsible for government relations, close coordination with the CCM, LFA and implementing partners, and overall accountability on program implementation.  The CR will be in charge of all PSI operations in alignment with PSI standards, while managing a diverse group of staff.  We are looking for someone with strong humanitarian experience with a track record of delivering results in fast-paced environments under challenging conditions.

    Sound like you? Read on.


    Your contribution
    You will
     be responsible for the overall development, management (security, financial, administrative, and programmatic), and representation of PSI’s activities in South Sudan.  You will:

    Build Institutional Strength

    • Maintain and foster external relations with strategic partners such as government institutions and donors such as the Ministry of Health, UN Agencies, Global Fund, DFID, USAID, and private foundations;
    • Build technical, management and leadership capacity of staff;
    • Manage existing GF grant activities to effectively meet donor deliverables;
    • Foster the institutional development of PSI South Sudan through strategic planning, program development and financial sustainability;
    • Embrace and promote PSI corporate values among all PSI South Sudan staff.


    Ensure excellence in grant implementation

    • Ensure high quality and timely management of project lifecycle for all current donor projects, including meeting programmatic and financial deliverables and reports;
    • Foster dialogue between programmatic and financial/operations teams to produce highest possible overall performance on the Global Fund grant;
    • Manage productive and proactive relationships with all implementation stakeholders including, but not limited to, the Global Fund, GF’s Country Coordinating Mechanism (CCM), Ministry of Health, subrecipients, and the LFA to produce a cohesive implementation team and high-quality health impact;
    • Ensure performance of grant sub-recipients and service providers, and accountability for sub-recipient monitoring, including oversight of their programmatic and financial performance;
    • Oversee and steward, with the Director of Administration & Finance (DAF), annual and specific project budgets consistent with both organizational and donor requirements;
    • Oversee the development and tracking of highly effective supply chain and distribution systems;
    • Ensure the collection and analysis of high quality programmatic monitoring & evaluation data, which will then be used for continuous improvement of grant implementation and reporting back to government and funders;
    • Supervise evidence-based research activities to support health program decisions in order to evaluate and measure program effectiveness and to maximize health impact.


    Maintain Strong Financial and Internal Controls

    • Support the Director of Administration & Finance (DAF) in ensuring that PSI and donor requirements regarding financial oversight and controls are met, and ensure close collaboration with appropriate teams in PSI/W;
    • Meet reporting requirements as required by donors and PSI/Washington;
    • Enforce compliance with all PSI financial policies and procedures, and ensure their validation by internal evaluations and external audits;
    • Foster and maintain a culture of financial and administrative transparency and efficiency;
    • Enforce compliance with PSI’s code of conduct.


    Foster Operational Excellence

    • Support the DAF and the Procurement & Supply Chain Manager in building and maintaining administrative and procurement systems that focus in equal parts on compliance, transparency, speed and efficiency;
    • Foster an institutionalized culture of documentation, and the development and maintenance of a well-organized online archiving system;
    • Ensure a culture of programmatic, financial, and data integrity.


    Manage and Grow Talent

    • Build local technical, management and leadership capacity, encouraging growth and development within the organization;
    • Guide the team of technical managers and implementers, and operations staff. This includes recruitment, performance management, development, training, supervision, and disciplinary action;
    • Develop and enforce field office administrative policies. Promote and demonstrate an ethical environment in line with PSI’s values of honesty and acting with integrity. Support the application of appropriate internal controls to protect PSI’s assets.


    Manage and Mitigate Risk

    • With Headquarters’ guidance, proactively perform risk assessments to identify and mitigate risks, including operational, financial, legal, contractual, reputational and safety. Ensure that mitigation actions are implemented and proactively work with HQ to ensure adequate oversight and support is provided across teams; 
    • Develop and maintain systems that ensure the safety and security of the team and PSI assets in all aspects of its work per best practices, PSI operating standards, and field realities. Work in close collaboration with the Country Risk Manager and liaise with the Global Security Department and Senior Director, Foundation Markets on crucial events, high-risk periods, incident reporting and security policy changes.


    What are we looking for?

    PSI Values

    • Measurement: Evidence, research, metrics and evaluation inform our choices.
    • Pragmatism: We strive for excellence, but useful and timely are better than perfect.
    • Honesty: We act with integrity, share what we achieve, and admit when we fail.
    • Collaboration: Active partnering drives impact.
    • Trust: We have confidence in our people to make good decisions.
    • Commitment: We build local capacity and programs that last.


    The basics

    • You have at least 10 years of experience managing people, budgets and public health or relief programs with a proven track record of longevity in a senior management position
    • You have lived and worked in a high-risk, low-capacity, and low-resource developing country.
    • You have significant demonstrated experience in government relations and collaboration.
    • You have experience and a proven track record in and are passionate about building local technical, management and leadership capacity.
    • You are results-oriented and have experience in change management.
    • You have an MBA, MPH or other relevant degree.
    • You have significant demonstrated personnel and financial management experience.
    • You have significant demonstrated experience in international development or relief, and preferably within the health sector.
    • You are fluent in English
    • References will be required.
    • The successful candidate will be required to pass a background check.


    What would get us excited?

    Experienced manager. 
    You have been a Country Director or Resident Advisor of a large development or relief organization complex and high-risk countries with proven longevity and outcomes in that position. You have worked with and managed Global Fund projects.  You can manage a diverse international and national team to get results, demonstrating an ability to work effectively across cultural divides.

    Relationship Builder. 
    You have experience working with Ministries of Health, health care companies, or global health donors. You can spot trends and keep the PSI global headquarters informed about health needs and opportunities in South Sudan. You are diplomatic in cooling down emotionally charged environments.  You are agile in your approach, able to quickly recognize, address and mitigate potential conflicts before they arise


    Capacity Builder: You have experience in building institutions, local technical, management and leadership capacity. 

    Results focused:
    You know how to turn challenging problems into high quality solutions quickly and efficiently, yet with a focus on compliance and transparency.


    Collaborative manager. You can inspire a shared vision for the PSI South Sudan staff. You have successfully helped your staff learn, grow, and thrive in their work.

    A Strategist and an innovator. You are creative, innovative and a strategic thinker. You have a strong interest in health-sector approaches to development and a proven ability to produce results. You embrace challenges and enjoy thinking creatively to overcome apparent obstacles to performance.



    • Exempt


    *Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.


    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


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