Population Services International

  • Social and Behavior Change Advisor / SAHAN Program Advisor, Somaliland

    Posted Date 7 months ago(11/15/2018 3:39 PM)
    Job ID
    # of Openings
    Country Program Operations
    Position Location: City
    East Africa
    Position Location: Country

    Job Title: Social and Behavior Change Advisor / SAHAN Program Advisor

    Department: East Africa

    Based in Hargeisa, Somaliland

    Reports to the Deputy Country Representative


    Who we are

    We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.

    There are over 7,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds  - from the medical industry to the music business - all with unique skills we bring to the job.

    Join us!

    We are looking for a Program Advisor for the Somali Advocates for Health and Nutrition (SAHAN), a Social Behavior Change and Demand Creation project implemented in Somalia/ Somaliland and designed to achieve increased demand for, Maternal Infant and Young Child Nutrition (MIYCN) health services and promote appropriate healthy behaviors. SAHAN is a highly innovative, adaptive program and a critical component of the Somali Health and Nutrition Program (SHINE) funded through DFID to compliment supply interventions to respond to the unique health and nutrition challenges in Somalia. The program has strong user-centered design component which designs, tests and iterates various SBC interventions that will be piloted by various implementing partners across Somalia.


    The SAHAN program is now at a critical phase of engaging implementing partners to pilot various SBC interventions in regions where integrated health services are being delivered across Somalia/ Somaliland. The program needs to move with speed to ensure milestones are met. The SAHAN Program Advisor will help steer this next phase with speed and energy and will work closely with PSI and implementing partner teams and other strategic partners to deliver an ambitious outline and mix of short, medium- and long-term program milestones under this dynamic project.


    Sound like you? Read on.


    Your contribution

    Your level of effort will be directed towards ensuring donors, partners and Somali health authorities are fully updated and engaged in the program. You will be a passionate SBC thought leader not only within PSI but within the wider Somali health sector. You will also transfer capacity of key PSI SBC frameworks, like Keystone, within PSI and across the community of practice. The Project Advisor will also provide strategic guidance, and work through already existing field implementing teams to achieve program milestones. This position will not have implementing teams directly reporting to this position. Rather, effort will be directed towards providing strategic and technical guidance and ensuring teams work in harmony to produce desired program results.   



    • Provide strategic, technical guidance and direction to the program ensuring alignment with latest technical information, evidence and approaches in the SBC field, ensuring SAHAN remains an innovative but impactful program.
    • Work closely with the SBC team and Market Development team to deliver high quality SBC interventions relevant to project, donor and partners deliverables and milestones.
    • Provide SBC technical leadership among SAHAN and SHINE program implementing partners and wider Somali Health Sector.
    • Travel to project implementation areas to provide on-site technical assistance to national and international implementing partners on project activities,
    • Ensure the donor is fully updated, engaged and informed on program performance ensuring program deliverables are met
    • Maintain stakeholder relations including, Somali Health Authorities, implementing partners and wider community of practice.
    • Provide SBC and Demand Creation Thought Leadership within the Somali health sector.
    • Work with other team leads and program heads to coordinate reporting to the donor
    • Work closely with the learning advisor to drive the learning agenda within PSI and other partners in the wider community of practice
    • Drive program advocacy, internally and externally through the media, events, conferences and meetings.


    What are we looking for?

    The candidate we hire will embody PSI’s corporate values:

    Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.

    Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.

    Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.

    Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.

    Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt

    Commitment:  You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin


    Our ideal candidate will possess:

    • A Master’s degree in public health, social psychology, communications, marketing, health communication, behavioral economics, or other relevant behavioral/social science field or Bachelor’s degree with at least 7-10 years of additional relevant experience.
    • At least 7-10 years of demonstrated experience in designing and implementing SBC and marketing activities, preferably in conflict/ post conflict regions/ areas.
    • At least 5 years working in developing countries settings, preferably in Somalia.
    • Demonstrated success in generating innovative and effective behavior change or marketing solutions.
    • Experience building capacity of civil society and/or government entities in social and behavior change.
    • Demonstrated success building and managing relationships with various donors and implementing partners.
    • Willingness to travel in the field (at least 50% field travel within Somalia)
    • Professional fluency in English.
    • Creativity and entrepreneurial outlook.
    • Excellent oral and written communication skills.
    • References will be required

    • The successful candidate will be required to pass a background check.


    What would get us excited? 

    Natural Collaborator. You enjoy working with and through others and will persist even when the going gets tough. You will keep all teams and stakeholders fully engaged. You do no seek self-glory.  You work to inspire a shared vision. You have successfully helped previous colleagues learn, grow and thrive in their work.


    High Emotional Intelligence. You have excellent people management, interpersonal skills and you are able to work in a diverse cultural environment with multiple stakeholders (including Somali health Authorities (SHAs), beneficiaries, implementing partners, program staff, donors) is a key behavioral characteristic. You exhibit patience where needed and tactfully manage tension or potential conflicts.


    A strategist and an innovator. You are creative, innovative and a strategic thinker. You have a strong interest in private-sector approaches to development and a proven ability to produce results.


    Strong Technical Leadership. You believe in the power of behavior change and have worked on both large and small projects that have used this approach with demonstrated impact. You possess strong technical skills and deep knowledge that you can and have applied across different health areas.


    Mind for Process Improvement. You bring awareness and commitment to doing work effectively and efficiently.  You see a way to streamline or improve a process and who won’t hesitate to share your ideas for how to get the whole team on board to make it happen.


    Capacity Builder: You enjoy building an institution, local technical, management and leadership capacity.


    • Exempt


    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


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