Population Services International

  • Country Representative (CR), Somaliland

    Posted Date 3 months ago(1/3/2019 11:42 AM)
    Job ID
    # of Openings
    Country Program Operations
    Position Location: City
    East Africa
    Position Location: Country

    Job title Country Representative (CR), Somaliland

    Department Foundation Markets

    Based in Hargeisa, Somaliland

    Reports to the Senior Director, Foundation Markets

    Who we are

    We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing.

    There are over 7,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

    Join us!

    With support from the government and international donors such as DFID, UNICEF and USAID, PSI has worked in Somaliland and Somalia for over 10 years. Since 2007, we have implemented social marketing and behavior change communication to deliver prevention and treatment products across a wide range of health areas, implemented an essential package of maternal and child health services in both the private and public health sectors, strengthening nascent primary healthcare systems, supporting life-saving health and nutrition humanitarian programs.  PSI is a prime recipient of four DFID and USAID programs implemented across Somaliland and Somalia.

    We are looking for a Country Representative (CR) based in Hargeisa, Somaliland to oversee an exciting, diverse and dynamic portfolio public and private sector service delivery, primary healthcare systems strengthening, social behavior change and emergency humanitarian programs worth over $50 million, funded primarily by DFID and USAID and implemented across Somaliland and Somalia. The CR will be responsible for donor and government relations, close coordination with implementing partners, health sector partners, and overall accountability and oversight of the organization. The CR will be in charge of all PSI operations in alignment with PSI standards, while managing a diverse group of staff positioned in multiple geographic areas.  We are looking for someone with a broad understanding of public and private sector health services, primary healthcare systems strengthening, social behavior change programming and strong humanitarian experience with a track record of delivering results in fast-paced, complex environments under challenging conditions.

    Sound like you? Read on.


    Your contribution
    The CR/Somaliland, reporting to the Senior Director, Foundations Markets will assume responsibility for the management of PSI/Somaliland, including strategic, programmatic and operational management and oversight for PSI/Somaliland’s contract and grant portfolio. The CR/ Somaliland will be responsible for achieving a high level of project performance while assuring compliance with regulations across a range of donors and financial/administrative best practices. Specific tasks are:

    Program Planning and Execution

    • Provide quality and timely management of project lifecycle for all current donor projects including meeting programmatic and financial deliverables;
    • Develop innovative distribution systems and/or maintain the existing ones at a high level of effectiveness;
    • Supervise and ensure accountability for sub-recipient monitoring, including oversight of programmatic and financial performance;
    • Supervise evidence-based research activities to support health program decisions to evaluate and measure program effectiveness and to maximize health impact. 

    New Business Development

    • Identify and assess new partners for program implementation;
    • Organize country team responses to global, regional and country-level fundraising;
    • Liaise with PSI/ Washington for all fundraising opportunities and agree on priorities and next steps;
    • Communicate PSI global and country strategy to local donors, partners and authorities with a view to identifying strategic overlap and opportunities.

    Financial and Internal Controls

    • Support the Finance Director in ensuring that PSI and donor requirements regarding financial oversight and controls are met and ensure collaboration with appropriate teams in PSI/ Washington;
    • Develop and manage annual and project budgets in accordance with donor and PSI/ Washington regulations;
    • Meet reporting requirements as required by donors and PSI/Washington;
    • Ensure that all PSI financial policies and procedures are followed and validated by internal evaluations and external audits;

    Institutional Strength

    • Foster the institutional development of PSI/ Somaliland through strategic planning, program development and staff capacity building;
    • Maintain and foster external relations with strategic partners such as government institutions and donors such as the Ministry of Health, Global Fund, USAID, Foundations, among others.
    • Build technical, management and leadership capacity of staff;

    Risk Management

    • Proactively perform risk assessments to identify and mitigate risks, including operational, financial, legal, contractual, reputational and safety. Ensure that mitigation actions are implemented and proactively work with PSI/Washington to ensure adequate oversight and support is provided across teams. 
    • Develop and maintain systems that ensure the safety and security of staff and assets in all aspects of work per best practices, PSI operating standards, and field realities.
    • Liaise with the Global Security Department and Senior Director on crucial events, high-risk periods, incident reporting and security policy changes;
    • Promote and demonstrate an ethical environment in line with PSI’s values of honesty and acting with integrity.


    What are we looking for?

    The candidate we hire will embody PSI’s corporate values:

    Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.

    Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.

    Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.

    Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.

    Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt

    Commitment:  You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin


    Our ideal candidate will possess:

    • You have at least 10 years of experience managing people, budgets and public health or relief programs with a proven track record of longevity in a senior management position
    • You have lived and worked in a high-risk, low-capacity, and low-resource developing country.
    • You have significant demonstrated experience in government relations and collaboration.
    • You have experience and a proven track record in and are passionate about building local technical, management and leadership capacity.
    • You are results-oriented and have experience in change management.
    • You have an MBA, MPH or other relevant degree.
    • You have significant demonstrated personnel and financial management experience.
    • You have significant demonstrated experience in international development or relief, and preferably within the health sector.
    • You are fluent in English
    • References will be required.
    • The successful candidate will be required to pass a background check and medical clearance.


    What would get us excited?

    Experienced manager. 
    You have been a Chief of Party a large complex project or Country Director or Resident Advisor of a large development or relief organization before. You have worked with and managed Global Fund projects.  You can manage a diverse team of professionals to achieve results.

    Relationship Builder. You have experience working with Ministries of Health and global health donors. You can identify new donors and partners for programs. You can spot trends and keep the PSI global headquarters informed about health needs and opportunities in Mali. You are diplomatic in cooling down emotionally charged environments.  You are agile in your approach, able to quickly recognize, address and mitigate potential conflicts before they arise.


    Capacity Builder: You have experience in building technical, management and leadership capacity. 

    Collaborative manager. 
    You can inspire a shared vision for the PSI/ Somaliland staff. You have successfully helped your staff learn, grow, and thrive in their work.

    Natural fundraiser. You have experience identifying business opportunities in the health sector or securing funds from a wide range of donors.


    • Exempt 

    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.