Population Services International
FOR THE PROVISION OF PROFESSIONAL DATA COLLECTION AND ANALYSIS SERVICES:
Strengthening Private Sector Provision of PHC and SRH Services in Mozambique
REQUEST FOR PROPOSAL (RFP) NO. : 2018/12/MOZ/PHCSRH
TO PROVIDE : Data Collection and Analysis Services
ISSUE DATE : 19 December 2018
LAST DATE FOR RECEIPT OF
CLARIFICATION QUESTIONS BY PSI : 9 February 2019
LAST DATE FOR RESPONSES TO
CLARIFICATION QUESTIONSBY PSI: : 12 February 2019
RFP CLOSING DATE AND PLACE : 16 February 2019
QUESTIONS MAY BE DELIVERED BY EMAIL TO :Ryan Kelley, email@example.com
Subject Line: Question RFP2018/12/MOZ/PHCSRH
PROPOSALS MAY BE DELIVERED BY EMAIL TO :Ryan Kelley, firstname.lastname@example.org
Subject Line: Submission RFP2018/12/MOZ/PHCSRH
REQUEST FOR PROPOSAL CONTENTS
RFP No. 2018/12/MOZ/PHCSRH
PART I BIDDING INSTRUCTIONS AND PROCEDURES
PART 2 STUDY DESCRIPTION
Supply Side Research Objectives
Demand Side Research Objectives
PART 3 SCOPE OF WORK
PSI is a non-profit organization working to improve the health of poor and vulnerable people in developing countries. PSI has an annual budget of $500+ million, offices in 60+ countries, and 8,000+ employees. Country offices are supported by 200+ staff providing services in programmatic and administrative areas. Collectively this group is referred to as “Global Services”, though most staff are based in Washington, D.C. Global Services is divided into four “cones” which encompass over 20 departments. For further information on PSI’s size, scope, structure, and strategy refer to www.psi.org.
This Part I, Bidding Instructions and Procedures, will not form part of any resulting award or contract. It is intended solely for the information of prospective Suppliers.
Bidders are under no obligation to prepare or submit bids in response to this RFP, and do so solely at their own risk and expense. PSI does not undertake to reimburse any costs incurred therefore.
4.0 Review of RFP
Bidders are solely responsible for the careful examination of all of the terms and conditions of this RFP and to comply fully therewith. Failure to do so will be at the Bidder’s risk and expense.
All documents submitted in response to this RFP, as well as all correspondence in connection with the RFP, shall be in the English language.
Any questions or clarifications concerning this RFP must be submitted in writing, to be received by the date shown on the cover page as the “LAST DATE FOR RECEIPT OF CLARIFICATION QUESTIONS BY PSI.” Such inquiries shall be sent by email, directed to
Attention: Ryan Kelley Email: email@example.com
PSI is under no obligation to consider or respond to questions that are not received by that date.
7.0 Bid Preparation
Bidders should submit their responses to this RFP to include:
B. Financial Proposal
A. Technical Proposal
Your proposal should provide basic information about your Company and relevant service offerings. It should have a section addressing each of the following areas (maximum 15 pages):
A) Company Profile
C) Responsiveness to the Scope of Work (SOW) see Part 3
Responses should include the following information:
a. Company Profile
Bidders are asked to present a budget which identifies as precisely as possible the amount of money needed for each of the activities listed as key milestones and to achieve all listed deliverables in the SOW which is found in Part 3 of this document. The budgeting should be indicative of each activity as presented in the submitted work-plan. Please include a budget narrative with the budget.
9.0 Bid Submission
All proposals must be in writing, in the English language, and manually signed and dated by an authorized employee of the Bidder. They may be emailed as shown on the RFA cover page.
Proposals may not be altered, corrected or withdrawn after the Date of Receipt, except that PSI, at its sole discretion, may permit correction of arithmetic errors, transposition errors, or other clerical or minor mistakes, in cases in which PSI deems that both the mistake and the intended proposal can be established conclusively on the face of the proposal. Other than the mistakes listed in the previous sentence, no mistakes alleged by a Bidder after the Date of Receipt will be permitted to be corrected.
Proposals must be valid for at least ninety (90) days from the Date of Receipt.
10.1 Bid Evaluation
In evaluating the proposals, PSI will seek the best value for money rather than the lowest priced proposal. PSI will use a two-stage selection procedure:
Category 1 to 3 will be first scored based on technical proposal and evaluated against 80 points. The recruited agency should score 55 points to get through the technical evaluation. Category 4 score will be given only after evaluating the financial proposals for the total score of 100 points for the technical evaluation.
Specifically, the selection committee will evaluate each proposal upon the following criteria:
1. Category 1: Key personnel education and experienc The skill, experience and training of the key persons who will be performing the services requested (10 points);
2. Category 2: Technical brief (60 points):
3. Category 3: Prior Experience of Agency (10 points)
4. Category 4: Financial Proposal (20 points)
If at any time prior to award PSI deems there to be a need for a significant modification to the terms and conditions of this RFP, PSI will issue such a modification as a written RFP amendment to all competing bidders. No oral statement of any person shall in any manner be deemed to modify or otherwise affect any RFP term or condition, and no bidder shall rely on any such statement. Such amendments are the exclusive method for this purpose.
Any contract award will be subject to the terms of PSI’s Service Agreement shown at Part 4 of this RFP.
PSI is not bound to accept the lowest or any proposal and reserves the right to accept any proposal in whole or in part and to reject any or all proposals.
PSI shall not be legally bound by any award notice issued for this RFP until a contract is duly signed and executed with the winning Bidder.
Research: Strengthening Private Sector Provision of PHC and SRH Services in Mozambique
The USAID‐funded Support for International Family Planning Organizations 2 (SIFPO2): Sustainable Networks project is a five‐year initiative implemented by Population Services International (PSI). SIFPO2 works to strengthen voluntary family planning (FP) programs and other health services worldwide, with a focus on strengthening private sector channels, including social franchise networks. SIFPO2 is committed to the principles of voluntarism and informed choice in FP and reproductive health, while reaching underserved populations, particularly youth.
With SIFPO2 support, PSI/Mozambique will document and develop a more comprehensive picture of private sector activities within the health system in Mozambique. This will involve exploring and analyzing supply and demand side factors for greater engagement with private sector services and products to improve health outcomes in Mozambique. PSI/Mozambique anticipates that this research will provide potential areas for the Mozambique private health sector to contribute to MISAU and USAID/Mozambique strategic objectives. Ideally, this work will produce an initial road map to harness private sector potential in a select number of strategic health areas to be determined between PSI/Mozambique, USAID/Mozambique, MISAU, and other local stakeholders.
The primary objectives of the proposed activity are:
It is anticipated that a limited Advisory Committee of key stakeholders from PSI/Mozambique, USAID/Mozambique and MISAU will be formed to provide input and guidance to the chosen consulting research group. The role of this committee will be to review initial draft findings, and guide how to best validate the findings with wider stakeholders.
Given the current understanding of the private health sector in Mozambique, it is likely this work will take place primarily in and near Maputo, but other areas outside of Maputo may be included to provide contrasting contexts for the research.
Methodology: First, a literature review of key documents will be conducted to establish what information is already known and may need to be validated, as well as what policies, regulations, etc. exist that pertain to the private health sector in Mozambique.
For the supply side research, the data collection phase will focus on collecting responses to questions determined with PSI/Mozambique via one‐on‐one interviews with medical officers and clinic managers. Both a quantitative and a qualitative approach will be taken to answer these questions. While a larger number of private actors will be sampled for the quantitative study, a smaller sub‐sample will be selected for the qualitative study via purposive sampling for in‐depth interview (IDIs). These one‐on‐one discussions will provide opportunity to gather insights on more personal subjects such as financial information.
For the demand side, the methodology will focus on qualitative research that includes men & women ages 20‐35 living in the catchment areas of private sector facilities. In‐depth interviews (IDIs) with recent private sector clients and focus group discussions (FGD) with clients from private outlets will examine client’s experiences by service type (family planning, antenatal care/ delivery and child health). Insights produced from this study will help to determine how services can be more client‐centered and to develop strategies for demand creation.
The objectives of this proposed research are to understand the non‐public health market within urban, rural and peri‐urban areas. Private outlets including hospitals, clinics (with pharmacies and without) and stand‐alone pharmacies will be surveyed, in addition to, relevant stakeholders and value chain members: insurance companies, importers, distributors, wholesalers, transporters, etc... Further criteria for the segmentation of each of these private outlets will be provided to the recruited agency. The initial segments will be revised based on the rapid listing of the private outlets that will be conducted as a part of this study. This will provide information on differentiation between private and public healthcare provision within Mozambique’s primary healthcare market and ensure quality services are accessible to the target population, WRA and their parents and/or spouses.
This research will answer at a minimum following questions across urban, peri‐urban and rural contexts and designated segments of private outlets:
Demand Side Research Objectives
The proposed study will be undertaken to help understand the consumers' journey in accessing care, with a focus on care‐seeking and experiences with family planning (FP) methods, antenatal care (ANC) and delivery, and child health services. This study will provide insights into decision‐making around healthcare seeking and choice as well as barriers to accessing care in the private and public sector. The research will narrow the evidence gap that currently exists regarding men and women´s challenges and motivations to accessing health services. Men and women seeking care at formal, private outlets including pharmacies, clinics (with and without pharmacies) and will be the target during this phase of research.
Information gathered will identify demand side drivers for and perceptions about private sector care. The study aims to:
Minimum Requirements for Recruited Agency:
Expectations for Ways of Working:
In addition to the deliverables listed below, the recruited agency must be willing to work in the following ways. PSI staff will work alongside the recruited agency throughout the process. The agency will be provided with draft research tools including: FGD, IDI questionnaires/discussion guides, recruitment script and consent forms. The agency will test and finalize these tools. The agency will be responsible for recruitment of all research participants using the provided recruitment script. All participants must consent to participate in the study. The agency must comply with all ethical considerations of the research to be determined by PSI. The agency must comply to receive quality assurance spot checks routinely throughout data collection and data entry. The agency must provide PSI with a contact who is ready to respond to questions throughout the study.
Finalization of FGD guide
Finalization of IDI guide
Translation of all data collection tools
Testing of research tools in both urban and rural areas
Selection and hiring of Interview/moderator/note-taker
Recruitment of research participants
Data transcription and translation
Prepare final report
Interpretation workshop (including preparation)
Please review Part 1 of this document for specific Bidding Instructions and Procedures