Population Services International

  • Program Coordinator, WHP/QA

    Posted Date 1 month ago(6/19/2019 4:40 PM)
    Job ID
    # of Openings
    Technical Health Areas
    Position Location: City
    Washington, DC
    Washington, DC
    Position Location: Country
    United States

    Job Title: Program Coordinator, WHP/QA

    Department: Family Planning and Reproductive Health

    Based in Washington DC

    Travel: up to 10%

    Reports to the WHP Project Manager


    Who we are

    We’re Population Services International (PSI), the world’s leading nonprofit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.

    There are over 7,000 “PSI-ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

    Join us!

    The Family Planning and Reproductive Health Department at PSI HQ supports programs in 37 countries (and counting!) to deliver high-quality family planning and safe abortion services to women and girls.


    We are looking for Program Coordinator to support the Family Planning and Reproductive (FP/RH) Health Department with overall operations, knowledge management, and project management. You will primarily support the Women’s Health Project and FP/RH Quality Assurance (QA) teams, with some administrative support to the broader FP/ RH department.


    The QA team works across the FP/RH Department and its multiple projects, supporting more than 30 countries to provide high quality FP/RH services. The WHP core team leads a large and dynamic project, implemented in 15 countries around the world.  You help keep both teams organized, energized, and ready to tackle any challenge that come our way.


    The PC will have wide-ranging responsibilities and work with PSI staff at all levels both in Washington and overseas. The ideal candidate is someone who will proactively meet administrative and project needs, can juggle multiple, competing priorities, and will enthusiastically ensure smooth and timely flow of work. This position is based in Washington, D.C.


    Sound like you? Read on.


    Your contribution

    Your specific duties would include:


    WHP Project and Knowledge Management (estimated 50%)

    • Co-lead knowledge management activities for WHP including: capturing and sharing success stories, information, and resources; building staff capacity in knowledge management; and implementing knowledge management plans.
    • Create, improve, and maintain project management tools and trackers.
    • Provide administrative support for WHP such as planning meetings, setting up new consultant agreements and vendors, and processing and tracking invoices.
    • Support donor and internal reporting activities and communications, including preparation and finalization of materials.
    • Support financial analyst on activities such as preparing burn rates and leading on travel tracking and reconciliation.
    • Assist in preparing and copy-editing donor reports, proposals, presentations, and other technical documentation.
    • Support WHP country(ies) as needed


    QA Program Support (estimated 40%)

    • Coordinate audits: organize logistics, coordinate site selection, prepare documents, and serve as liaison for pre- orientations and meetings.
    • Maintain QA databases for audit tracking, adverse events and pharmacovigilance and contribute to creation of quarterly summary reports for QA topics.
    • Assist in the preparation of documents, PowerPoint presentations, spreadsheets, and correspondences.
    • Provide logistics support for QA regional calls and meetings, webinars, and roundtable discussions.


    Administrative Coordination for FP/RH Department (estimated 10%)

    • Contribute to administrative functions, including: planning for internal and external meetings, conferences, and other events; supporting meetings; maintaining SharePoint sites; arranging travel and visas; onboarding new staff; processing and reconciling invoices, and other ad hoc office duties (meeting minutes, scheduling support to senior staff, etc.).


    What are we looking for?


    The candidate we hire will embody PSI’s corporate values:

    Collaboration: You can work independently, but thrive within a team.

    Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

    Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.

    Honesty: You aren’t afraid to speak up and speak your mind.

    Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

    Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.


    The basics

    • Must have a BA or BS in a related field of study.
    • At least two years of full-time work experience.
    • Commitment to international development and safe abortion.
    • A multi-tasking machine.
    • Excellent organization and administrative skills with special attention to detail.
    • Previous experience in project management for a health-related project, including familiarity with donor reporting and financial/quantitative analysis.
    • Strong analytical/problem solving capabilities. You enjoy tackling problems and aren’t afraid to propose solutions.
    • A team player and self-starter who can work gracefully under pressure.
    • You stay positive when things are difficult, manage your time effectively, and communicate with your team efficiently about your workload.
    • Strong skills in Microsoft Office applications, formatting, and written communications.
    • References will be required.
    • Must be authorized to work in the United States. B. PSI will not consider work visa sponsorship for this position.


    What would get us excited?

    • Proficiency in French or Spanish.
    • Expertise in Excel and SharePoint.
    • Family planning and reproductive health background.
    • Knowledge of graphic design and data visualization, with an eye for creativity.
    • Experience living and working outside of the United States and in multicultural environments.



    • Non-Exempt

    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


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