Job title: Human Centered Design (FP/RH) Consultant
Department/Project: PSI Mozambique
Term: 40-60 days with possibility for extension
Who we are
Population Services International (PSI) is the world's leading non-profit social marketing organization. We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using it's global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.
With support from the Government of Mozambique and international donors such as the Royal Netherlands Embassy, FCDO, USAID, CIFF, and other private foundations, PSI has worked in Mozambique since 1995. We have implemented social marketing and behavior change communications to deliver prevention and treatment products and services across various health areas, including sexual reproductive health, HIV/AIDS, malaria, WASH, and cervical cancer. In Mozambique, PSI manages the largest non-state network of family planning clinics supported by three donors; manages the leading condom and water treatment solution brands with outsourced sales and distribution through a $100 million annual private sector distributor, applies adaptive learning approaches to develop new approaches, markets and technologies across innovative adolescent family planning, private sector PHC/SRH provision, and cervical cancer projects - all powered by a data-driven culture leveraging a range of digital and evidence platforms. PSI/Mozambique differentiates itself by implementing innovative learning programs that inform and scale PSI's programming, as well as national policy. The program is among PSI's top CYP performers, has an annual budget of over $13 million, four offices in-country, and 200 staff.
Partner with us!
The Human Centered Design (HCD) Consultant will work under direct supervision of the PSI Mozambique Director of Programs and with close collaboration with PSI Mozambique’s programs, technical, marketing, and evidence teams. During this specific project, the consultant will lead HCD processes and capacity building under two parallel workstreams. Through the first workstream, the Consultant will lead HCD process to co-design and develop prototypes for private sector service delivery models in close coordination with the Private Sector Strengthening Consultant, and in line with the identified recommendations and priorities to strengthen the private sector’s contribution to FP/RH service provision. Under the second workstream, the consultant will work with the PSI team and staff from select community-based organizations (CBOs) in Nampula province to adapt a package of demand generation materials for the local context. The consultant will be responsible for coordinating with the PSI team, the MOH (MISAU), donor, multilateral organizations, and external partners to organize all HCD design and prototyping processes and related capacity building activities.
Mozambique has made significant progress increasing access to voluntary family planning (FP). From 2011 to 2015, the modern contraceptive prevalence rate increased from 11.3% to 25.3%. However, over half of women aged 15-49 in middle- and low-income groups have unmet need for FP services in both rural and urban areas. Furthermore, the modern method mix remains skewed toward short-acting methods. While the private sector offers an alternative in urban areas, supplying 16.1% of WRA using modern contraceptive methods in 2011, the private sector operates in a fragmented fashion, with sparse availability of official information on services offered, volume of services, and quality.
The United States Agency for International Development (USAID)-funded MOMENTUM Private Healthcare Delivery (MPHD) project, led by PSI, harnesses the potential of the private sector to expand access to and use of high-quality, evidence-based maternal, newborn, and child health services, FP, and reproductive health care. The project collaborates with governments, local organizations, communities, and private providers in all their forms—including private clinics, faith-based clinics, pharmacies, and drug shops—to generate market-based solutions that drive scale in service delivery and long-term sustainability of health coverage and outcomes. In Mozambique, MPHD is working with USAID/Mozambique and key local stakeholders to expand availability of high quality FP and related primary health care (PHC) services in the local private health sector.
PSI Mozambique expects to engage a Private Sector Strengthening consultant who will oversee the entire private sector strengthening workstream. The PSI Mozambique programs team will lead implementation of the demand generation workstream. The HCD consultant will support both initiatives with prototype and design process guidance and capacity strengthening.
The primary objectives of the consultancy are:
Sound like you? Read on.
Designing and building private sector service delivery interventions
Adapting existing demand creation tools for rural communities in Nampula
What are we looking for?
The consultant should have strong quantitative, qualitative, and analytical abilities with a passion for applying human-centered design to strengthen health interventions. We’d like to see someone with experience leading similar processes in comparable settings to strengthen health systems and programming. Demonstrated ability to engage with a diverse team, while delivering well thought though, detailed recommendations. A strong communicator, verbally, in writing and visually, that can simplify complex ideas into compelling summaries.
Minimum Requirements for Recruited Consultant:
Work is expected to start 15 Novemeber 2021 and be completed by 31 December 2021. The exact start and end date are dependent on availability of local stakeholders.
To be considered, interested candidates or firms should submit the following documents by email to email@example.com by October 31st, 2021.