Population Services International

Monitoring, Evaluation, and Learning Advisor

Posted Date 2 weeks ago(10/11/2021 1:46 PM)
Job ID
# of Openings
Position Location: City
Washington, DC
Population Services International
Position Location: Country
United States


Monitoring, Evaluation, and Learning (MEL) Advisor

Delivering Innovation in Self-Care (DISC)

Job title: Monitoring, Evaluation, and Learning (MEL) Advisor
SRH Department

Reports to: DISC Evidence & Learning Lead

Timing: ASAP

Travel: Could include up to 25% travel


Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization.  We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using it’s global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.  


Join us!


PSI’s Sexual and Reproductive Health (SRH) Department supports programs in 37 countries (and counting) to deliver high-quality family planning and safe abortion services to women and girls. We seek an energetic, skilled, and creative candidate to lead the monitoring, evaluation, and learning workstream for a $18-million five-year investment called Delivering Innovation in Self-Care (DISC), made possible with generous support from the Children's Investment Fund Foundation (CIFF).


The DISC project is working with consumers, healthcare providers, governments and health systems in Nigeria and Uganda to expand consumer knowledge and catalyze demand for self-care, including but not limited to DMPA-SC self-injectable contraceptives, medication abortion, and HIV self-testing.  The investment aims to generate evidence-based innovations to catalyze demand for self-care interventions, and innovate to fill identified market gaps for scale-up by global self-care partners.


We are looking for a Monitoring, Evaluation, and Learning (MEL) Advisor who can:

  • Lead execution of the project’s Evaluation Monitoring and Evidence (EME) framework and related Learning Agenda;
  • Structure and facilitate routine internal project analysis and learning cycles at core and country team levels;
  • Provide proactive, effective, and timely technical assistance to country colleagues;
  • Ensure timely generation and flow of DISC key indicator data, with a particular focus on self-care uptake at DISC sites and social marketing related indicators;
  • Support documentation of project learning and adaptations over time; and
  • Engage effectively with global evidence partners like the Access Collaborative and PMA regarding monitoring and evaluation of self-care interventions.

The MEL Advisor will be expected to play a core role in the monitoring and learning aspects of the DISC team’s structured yet adaptive implementation phase, focused primarily on the project’s self-injectable contraceptive portfolio. Experience with multi-country projects emphasizing data use for adaptation and learning; work across public and private sectors, sexual and reproductive health technical areas, and ethics in data monitoring and research, will all be parts of this position. Candidates with flexibility to work on evidence agendas that span social marketing-, routine service delivery-, and research-based evidence will be highly valued.

We’re looking for someone who loves to dig deep into the data, who thinks expansively about how a project’s cross-country data connects and dialogues with global and partner data, and who is laser focused on helping teams to shed light on the technical ‘ahas!’, ‘so whats’, and calls for adaptation that are hidden within project evidence. We want someone who brings clarity, and facilitates (and joins their colleagues in) a dynamic learning journey. This position reports to the DISC Evidence and Learning Lead.

Sound like you? Read on.


Your contribution

You will work closely with country-level programmatic and M&E teams in Uganda and Nigeria, and consult with core team and donor counterparts to ensure the DISC EME framework, Learning Agenda, and routine analytical learning and performance review cycles are:

  • Feasible and in line with budget requirements
  • Nimble and flexible
  • Well-understood by both the in-country program and M&E staff;
  • Capable of unearthing regular insights and ‘ahas’ for continuous program improvement;
  • Responsive to routine reporting needs;
  • Aligned where possible with the PSI Strategic Evidence Agenda; and
  • Acceptable to the donor 

This position will require close coordination and collaboration with the DISC core and country teams, as well as with PSI’s Strategic Insights and Learning department.


A) Maintain and execute the DISC evidence frameworks and plans

  • Collaborate with technical leads and CIFF to demonstrate execution of the DISC EME framework, ensuring timely regular reporting of DISC performance indicators— including process indicators— and ensuring DISC EME and related evidence frameworks remain in line with DISC’s scope of work and global and in-country standards over the life of the project
  • Coordinate with DISC Evidence & Learning and technical teams to finalize and maintain the DISC Learning Agenda such that it is responsive to the core questions implied by the DISC EME framework, as well as critical questions of interest that extend beyond the EME—for example as reflected in DISC innovations and research agendas
  • With colleagues, finalize and execute the DISC Evidence & Learning Plan, providing guidance on DISC evidence processes, indicator reference sheets and data flow, as well as internal learning cycles and processes at core and country team levels
  • Coordinate with the DISC Digital Dashboard & Analytics Advisor to make optimal use of digital monitoring and analysis to support timely data-based decision-making
  • Work directly with country offices and the Digital Health and Monitoring department to support the development of robust end-to-end routine monitoring systems
  • Lead the completion of DISC M&E deliverables in accordance with grant agreement terms
  • Report on and analyze performance against key performance indicators.
  • Collaborate with DISC team to develop and refine project technical frameworks and models, in alignment with M&E indicators.
  • Consult with other similar PSI projects such as A360 to incorporate learnings from their experiences with M&E on CIFF-funded SRH programs in overlapping countries.

B) Capacity building of DISC Evidence & Learning teams

  • Reinforce capacity of country teams on DISC- specific information management (collection, analysis and use of routine data for decision making—including use of social marketing data)
  • With country colleagues, co-develop DISC processes for routine learning and reflection that align with team member needs and preferences, generate meaning, support a learning-based team culture, and can operate in day-to-day working life as well as through formal monthly, quarterly, and/or annual processes
  • Update country teams on latest monitoring methods and approaches relevant for health areas (i.e. new data collection apps, analytics tools, etc.) to strengthen information management.
  • Support country teams to identify findings in their routine data that are viable thought leadership opportunities, and serve as a link in such moments to connect with DISC technical communications teams.
  • In general serve as a champion and effective steward of inquiry, learning, innovation within the DISC team.

C) Evidence use strengthening at country level

  • Support country teams to shape their evidence use strategy, taking into account both routine data and research (linking data to their activities/deliverables)
  • Support country teams to develop action plans to deliver their evidence use strategy
  • Coordinate with in-country teams from relevant projects (e.g. A360) as useful.

D) Internal learning and sharing

  • In collaboration with country-level Learning Advisors and the DISC technical communications teams, support documentation of DISC’s key learnings and insights over the course of project implementation, sharing them both internally and externally 


What are we looking for? 

The candidate we hire will embody PSI’s corporate values:

Results Oriented: You use evidence to make decisions and guide your work to achieving measurable results. You set clear goalposts in advance and explain clearly if you need to move them.

Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.

Honesty: You own your mistakes and are open about your shortcomings – you know it’s the only way you’ll learn and improve.

Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.

Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt


The basics

  • At least 7 years of MEL experience, preferably on SRH or related donor-funded public health programs
  • Bachelor’s degree required, Master’s degree (MBA, MPH, MPA) preferred
  • Proven expertise designing M&E frameworks, including routine data collection, data quality assurance, and data use (preferably for public health interventions)
  • Familiarity with SRH and/or Social Marketing, including typical barriers preventing women from accessing and using contraceptives
  • Professional experience in Sub-Saharan African countries, including Nigeria, Uganda and/or similar contexts is desirable
  • Clear communicator and ability to work harmoniously across cultures, including virtually across multiple time zones
  • A balance of creative and innovative thinking coupled with strategic, analytic and practical skills
  • An ability to present information persuasively to a wide variety of audiences
  • An entrepreneurial attitude combined with grounded, evidence-based decision making
  • Fluency in English

What would get us excited?

Researcher. You are exceptionally well-versed using qualitative and quantitative research methods to generate high-quality data that answers the project’s core research questions and present the findings compellingly to both internal and external audiences.


Social Marketing Aficionado. You bring deep expertise in social marketing and social behavior change for public health, including an ability to develop and implement strategies to catalyze women’s knowledge of, interest in, and motivation to use modern contraceptive products.


Self-Care Advocate. You are passionate about making women’s healthcare experience as ‘frictionless’ as possible by equipping them with everything they need to meet their own healthcare needs, thereby empowering users and reducing strain on formal healthcare systems. You are also enthusiastic about promoting safe abortion as a core sexual and reproductive health service.


Capacity Builder. You are eager to share your ME&L skills and technical knowledge with others, and have a track record of working with project team members, government staff, and others to build capacity in M&E. You know not only how to set-up and manage M&E for projects on your own, but how to set-up systems and processes to enables others to do it as well.


Pragmatic: You have deep experience with M&E and with a focus on practical, cost-effective, and creative solutions to collecting data in challenging circumstances and presenting it in ways that allow programmers to use it to guide decisions.


Capacity Builder. You are eager to share your MEL skills and technical knowledge with others, and have a track record of working with project team members, government staff, and others to build capacity in M&E. You know not only how to set up and manage M&E for projects on your own, but how to set-up systems and processes to enables others to do it as well.


User-centered Mindset. You embrace user-centered design processes, always keeping the end user’s needs and desires top of mind.


  • Exempt

Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.


PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


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