Population Services International

Senior Associate Program Manager, Global Operations, Africa

Posted Date 2 months ago(1/2/2024 3:04 PM)
Job ID
# of Openings
Global Operations
Position Location: City
Population Services International
Position Location: Country


Senior Associate Manager, Program
Based in Antananarivo, Madagascar
Less than 10% international travel
Work From Almost Anywhere Status = Not Applicable
Reports to Head, Program Management, Global Operations, Africa
Position contingent on funding

Who we are

PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.

Join us!

The Global Operations Africa Program Management Team (PMT) is a team of about 25 professional staff dispersed in the US and Africa. We leverage the power of the network to establish operational and technical excellence in and beyond market to achieve positive and scaled consumer powered primary health care outcomes. Our key pillars include building and supporting a strong network of professionals, building depth in decision making power and authority, streamlining processes and systems, catalyzing with Technology, and maintaining a healthy work-life balance.

PSI seeks a Senior Associate Manager, Program that will work primarily with the PSI Madagascar country Global Fund project teams, headquarters technical and service departments, and subcontractors to ensure that a portfolio of two large Global Fund programs – with a total value exceeding $100 million from January 2024 to December 2026 and working to address HIV, Tuberculosis and Malaria, meets its objectives and is compliant with donor requirements. The Manager, Program will ensure the programmatic and financial health and technical quality of the two Global Fund projects and ensure programmatic and financial compliance with PSI's procurement processes. S/he contributes to the development of technical documents and presentations for internal and external audiences, monitors and regularly reports areas of significant risk to senior management and project staff, works closely with Operational Excellence team to ensure best practices are adopted, and that critical related STEPS are completed each year. Leads in-country team coordination between two other country based global employee positions related to Subawards and Financial Analysis.


Your contributions

  • Monitor and ensure smooth operational and programmatic implementation and technical quality of a portfolio Madagascar specific projects, including monitoring of workplans and deliverables, and subaward management in coordination with immediate team members, network member or global project team members, and global technical and service departments. 35% of Time
  • Provide financial management support to department and PSI Madagascar project teams, including tracking of project, country, and team budgets, project spend, and review of financial reports. 25% of Time
  • Provide support for knowledge management activities, including the design of tools and systems for knowledge management and information tracking, creation and maintenance of internal filing systems, administration of online communications site(s), development of communications materials, and presentations for internal audiences. 15% of Time
  • Assist with business development opportunities and project extensions, including strategy and technical proposal development. 15% of Time
  • Support onboarding/training of staff on PSI processes and systems. 10% of Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?

  • Bachelor's Degree (or international equivalent) in a related field
  • Master’s Degree (or international equivalent) in a related field preferred
  • At least 5 years of relevant experience. An equivalent combination of relevant education and experience may be substituted.
  • Knowledge of international development, international donor priorities and/or health areas preferred (such as Global Fund, DFID, USAID, CDC, KFW, corporate and foundation donors).
  • Proficiency in French at the professional working level, including reading, writing, and speaking, and proficiency in English is an added advantage.
  • Skills in Excel, budget management and monitoring, and strong financial acumen.
  • Excellent organizational skills with special attention to detail and timeliness.
  • Strong analytical/problem solving skills.
  • Demonstrated ability to work in a multi-cultural environment.
  • Ability to manage their own time to prioritize diverse workstreams efficiently and effectively.
  • Ability to work in a fast-paced team environment.
  • A keen sense of urgency and strong work ethic, positive mindset, and comfort with the ambiguity and pace of a dynamic and bureaucratic environment.

The candidate we hire will embody PSI’s corporate values:


Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment:  You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.


References will be required. The successful candidate will be required to pass a background check. Must be authorized to work in Madagascar. N.B. PSI will not consider work visa sponsorship for this position.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.#LI-MS1 #LI-onsite


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