Request for Proposal: Surge Capacity for Internal Audit and Investigation Services

RFP No: 3_HXP_112025

Issue Date: December 4, 2025

Clarification Questions Due: December 10, 2025

Last Day for Responses: December 17, 2025

RFP Closing Date: December 19, 2025

Full RFP: HxP Audit and Investigation Surge Staffing RFP

Introduction

HealthX Partners (hereby referred to as HxP), a non-profit organization, harnesses collective expertise and strength to innovate in global health. HealthX Partners seeks to respond to the changing needs of the global health sector and emphasizes integrated healthcare services, systems strengthening, sustainability, and local leadership. For more information, please visit http://healthxpartners.org.

Background

At the beginning of 2025, Population Services International (PSI) and the Elizabeth Glaser Pediatric AIDS Foundation (the Foundation) established HealthX Partners Incorporated (HxP), a new nonprofit organization dedicated to advancing the global health goals of organizations in resource-constrained environments through collective impact and expertise. Launched in January 2025, HealthX Partners aims to address the evolving needs of the global health sector, emphasizing integrated healthcare services, innovation, systems strengthening, sustainability, and local leadership. In June 2025, VIYA Health Services, previously part of PSI, registered as an independent subsidiary of HxP.

HealthX Partners serves as a parent company, while PSI, VIYA Health Services, and the Foundation will function as subsidiaries, maintaining their names, brands, and missions. They share operational capacity and geographical regions to enhance efficiency and impact. HxP has its own Board of Directors, while each subsidiary will continue to have its own Board of Directors, with one to two directors overlapping with the parent board. The HxP Board of Directors will appoint directors for each of the subsidiaries.

PSI has a global staff of over 1,500 and currently maintains offices in approximately 31 countries, including the US and the UK, Latin America and the Caribbean, Africa, and Asia. VIYA Health Enterprise operates in 19 countries in Latin America & the Caribbean, Africa, and Asia.  The Foundation has a global staff of over 900, with more than 90% based in the Foundation’s country offices in sub-Saharan Africa. Currently, the Foundation has one (1) office in the United States (U.S.), offices in twelve (12) countries in Sub-Saharan Africa, and one (1) office in Geneva, Switzerland.

HxP’s subsidiaries’ geographical presence overlaps in most but not all countries in LAC, Asia & Africa.

The HXP Global Internal Audit Department (GIA) provides independent assurance, advisory, and investigation services across all entities as part of our shared services model.

PART I: RFP SCOPE OF WORK

A.      ENGAGEMENT OVERVIEW

HealthX Partners Global Internal Audit and Investigations Department (GIA) seeks qualified firms to provide surge capacity and specialized expertise supporting internal audit, advisory, and investigation functions across our global subsidiary network spanning 31+ countries in Latin America & Caribbean, Africa, and Asia.

B.      SERVICE DELIVERY MODELS

Bidders must demonstrate capability in both models:

Model 1: Project-Based Services (Discrete Engagements)

• Duration: 2-12 weeks per engagement
• Scope: Specific operational audits, fraud investigations, compliance reviews
• Staffing: Dedicated team assigned for project duration
• Deliverable: Final report with findings and actionable recommendations

Model 2: Fractional Ongoing Services (Sustained Support)

• Commitment: 10%-50% FTE annually per country operation
• Scope: Continuous risk monitoring, advisory support, investigation response
• Staffing: Dedicated country lead with surge team support
• Deliverable: Project reports plus ad-hoc advisory support

C.      CORE SERVICE REQUIREMENTS

1. Audit Services (60% of anticipated work volume)

• Risk-Based Operational Audits: Financial controls, procurement, HR, program delivery
• Sub-Recipient Reviews: Partner due diligence, grant compliance monitoring
• Systems Audits: IT controls, data security, process effectiveness
• Donor Compliance Audits: USAID, Gates Foundation, other major donor requirements
• Performance Audits: Program effectiveness measurement, operational efficiency 

2. Investigation Services (25% of anticipated work volume)

• Fraud Investigations: Financial misconduct, asset misappropriation, corruption
• Forensic Analysis: Digital forensics, financial transaction analysis, data mining
• Witness Management: Professional interviewing, evidence collection protocols
• Case Management: Investigation planning, evidence preservation, legal coordination
• Reporting: Comprehensive findings with recommendations for prosecution/remediation

3. Advisory Services (15% of anticipated work volume)

• Risk Assessment Facilitation: Country-level risk workshops, control gap analysis
• Policy Development: Internal control design, ethics program enhancement
• Training Delivery: Fraud awareness, ethics training, control consciousness
• Real-Time Consultation: Immediate guidance on emerging issues
• Process Improvement: Operational efficiency recommendations

D.      PERFORMANCE EXPECTATIONS

• Response Time: 48-hour acknowledgment, 5-day mobilization for urgent matters
• Quality Standards: Adherence to IIA Standards, ACFE guidelines, local regulations
• Communication: Weekly status updates, immediate escalation of significant findings
• Documentation: Professional working papers, secure file management, knowledge transfer
• Cultural Competency: Local language capability, cultural sensitivity, development sector experience

E.       HXP OVERSIGHT AND COORDINATION

• All work performed under HxP GIA direction and supervision
• Mandatory coordination with local country management
• Integration with HxP risk management framework
• Compliance with HxP policies and donor requirements
• Access to HxP systems and documentation as authorized

PART II: BIDDING INSTRUCTIONS AND PROCEDURES

Information

Part II, Bidding Instructions and Procedures, will not form part of any resulting award or contract. It is intended solely for the information of prospective providers.

Bidding Costs

Bidders are under no obligation to prepare or submit bids in response to this RFP and do so solely at their own risk and expense. HxP does not undertake to reimburse any costs incurred, therefore.

Review of RFP

Bidders are solely responsible for the careful examination of all of the terms and conditions of this RFP and to comply fully therewith. Failure to do so will be at the Bidder’s risk and expense.

Language

All documents submitted in response to this RFP, as well as all correspondence in connection with the RFP, shall be in the English language.

Clarifications

Inquiries concerning this RFP must be submitted in writing, to be received by the date shown on the Cover Page. Such inquiries shall be sent by email (efolsom@healthxpartners.org), directed to:

Attention: Elizabeth Folsom, Vice President and Chief Audit Executive, Global Internal Audit and Investigation Department

HxP is under no obligation to consider or respond to questions that are not received by that date.

PART III: EVALUATION CRITERIA AND SUBMISSION REQUIREMENTS

HxP will accept the proposal that presents the best value. All proposals will be evaluated against the criteria below. Each proposal must contain the items listed in the Submission Requirements in the order they appear.

MINIMUM QUALIFICATIONS (Pass/Fail)

Proposals failing to meet these requirements will be rejected:

• Minimum 5 years providing audit/investigation services to international donor-funded organizations
• At least one proposed team member with relevant professional certification (CIA, CPA, CFE, or equivalent)
• Demonstrated experience in at least two of HxP's operating regions
• Submission of all required sections and completed cost scenarios

EVALUATION CRITERIA (100 Total Points)

• Technical Capabilities and Experiences (35 points)
• Staff Qualifications and Capacity (25 points)
• Cost Proposal Requirements (20 points) 
• Geographic Coverage and Local Presence (15 points)
• Past Performance and References (5 points)

EVALUATION PROCESS

1. Initial Screening: Compliance with submission requirements, minimum qualifications
2. Technical Evaluation: Detailed scoring by evaluation committee using standardized rubrics
3. Cost Analysis: Independent cost evaluation and value assessment
4. Reference Verification: Direct contact with provided references
5. Final Selection: Combined scoring with potential finalist presentations

Award Decision: Best value determination considering all factors

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